Let Me Paint You a Picture

It was a quiet Monday morning. I was at the office early. The sun broke over the horizon that we call a parking lot, casting an orange hue on otherwise grey buildings. For the next few minutes, an industrial park became a Turner landscape. The Small Office from the Porch of Madonna della Salute.

I enjoy the early morning because it is lighter than the rest of the day, because the press of humankind and its obligations have not yet made their presence known. It is not even that the energy is latent. There is no energy required of me at all. Except to sip my Gevalia dark roast, medium bodied, coffeehouse quality blend with just a hint of fruit.

And then Whiny Baby appeared at my door.

She apologized for coming unannounced but explained – in a soft voice so as not to disturb the morning calm – that she had something she wanted to tell me so I’d hear it from her first. Well, that was intriguing enough, so I showed her in and asked her to sit on this comfortable leather chair I keep for just such occasions.

She dove right in. “I am seeing someone in the company”, she said.

“Oh?” I replied, truly surprised at where this was now going.

“Yes, and I didn’t want you to hear rumors and wonder.” She paused, took a deep breath and then, with great effort and greater relief, blurted it out. “It’s Andrew!”

“Andrew?” I looked at her quizzically.

Andrew Green… in Accounting!” she said almost proudly.

“What about Andrew Green… in Accounting”? I asked obtusely. Green is an older man, thin, slightly balding, a perfect fit for General Ledger’s White Shirt Brigade. Whiny Baby is in her early 40s, quite attractive and, while not the life of the party, not dead yet either. This pairing would be a case of apples and boomerangs.

“You know.” Whiny Baby exclaimed. “He’s who I’m seeing!”

“Oh?” I replied, truly surprised at where this was now going.

It was still not computing. There was absolutely no connection between Andrew Green and Whiny Baby that I could see. They were on different floors, in different time zones, perhaps from different planets.

I remember when Whiny Baby first opened up to me about her marriage. She and her husband had not communicated in any meaningful way for years. They shared space and time, most of the time, but little else. In the end, their marriage ended not with a bang, not even with a whimper, but in dreadful silence. There was nothing left to say that was already left unsaid before. Ashes to ashes.

“So who ARE you seeing?” I asked, getting back in the moment.

“Andrew!” she replied again, without hesitation.

“What about Andrew?”

We went on this way for a while, Whiny Baby becoming increasingly flustered and me still out in left field.

And then… suddenly… I got it. She was serious.

And then… suddenly… another painting appeared to me. The Scream, by Edvard Munch. In his diary, Munch wrote: “I sensed a scream passing through nature; it seemed to me that I heard the scream.”

Ditto that.

Hired Gun

“The average girl would much rather have beauty than brains because she knows the average man can see better than he can think.” (Ladies’ Home Journal)

Linda is responsible for social media. To be honest, the Small Office pays lip service to social media, being more of a “push” kind of company than a “pull” one. It focuses on the channel first and the end user second. Few of our C level executives know the difference between Instagram and Pinterest and most can’t imagine why they would care. They know about Google, but Google+? None would ever tweet or blog. The notoriety, accessibility and reciprocity that make social media work make them nervous. So Linda has her work cut out. And she works for Whiny Baby, which has its own challenges.

So it was a big deal when the company agreed to hire a second person to work for Linda. The title would be content marketer. The job is to create interesting and relevant material that will drive visitors our website. The person would have to be creative and talented and have a university degree.

Linda was in the process of interviewing candidates when one of Whiny Baby’s superiors came in from left field and offered up a candidate of his own. The message was: do the interview and, if everything is good, hire her. Case closed. So Linda interviewed this person. Everything, however, was not good.

What this person had going for her was a very healthy ego and a very useful connection. What she did not was creativity, talent or a university degree. She was not worried about being able to do the job. After all, how hard could it be? And is Linda really going to be her boss?

So Linda told Whiny Baby that this particular candidate was not right for the job, thank you for asking. Can she continue on with her original list? The message came back that, in fact, the job was pretty well promised to this person, so make it work.

Linda complained that, if she is to have an employee, she should be the one to decide who that employee would be. The message came back that this is her first hire and that she should not get ahead of herself.

When Linda protested again, an impatient and rather impetuous message came back suggesting that perhaps the issue here is that she is threatened by another woman, that perhaps the other woman is prettier than she is. Linda went ballistic.

The illusion of strength is his greatest weakness.

At this point, I was asked by Whiny Baby to intervene. Find an old cat to catch an old rat, I suppose. She came to see me, frustrated both by the situation and the need to ask someone else to resolve it. It was, she believed, a serious matter and no one, she suspected, would take her seriously. I invited her to sit in a comfortable leather chair I keep for just such occasions.

The unfortunate thing here is that once Whiny Baby’s superior “stepped in it”, it could be difficult to remove the stink it will almost certainly cause. He could well become very defensive and aggressive down the road, resentful that Whiny Baby went over his head. With seniority, after all, comes prestige and prerogative and she had challenged both.

Bertie Forbes, the founder of Forbes magazine, once said that it is not a disgrace to be defeated, but it is one to stay defeated. The thing about our senior manager is that he behaved inappropriately and then compounded his difficulties by being even more inappropriate. For reasons and, perhaps, obligations that only he would know, he dug a hole for himself. And then kept digging. He had better hope that our no nonsense CEO, the Man from Glad, does not come upon the hole and spot him there.

I will give him a way to climb out, though I imagine he’d have to hold his nose the whole time. First, he would have to lose his imperious attitude. Then he should invite Linda to his lofty perch and talk with her about her job and the new posting that she is trying to fill. He should neither mention nor apologize for the “looks” comment; the less said about that, the better. Then he should tell Linda that he trusts her judgment and she should hire whoever she thinks is right for the job. And don’t worry about the person he suggested; he will take care it. After the hire is made, drop in to see Linda and ask her with the most sincere voice he can muster how it is going. If he is lucky, that is the last anyone will hear of it.

Now this senior manager may think he has no need to be contrite. But he is not nearly as strong as he thinks he is. Indeed, the illusion of strength is his greatest weakness. And thinking he could leverage that strength was his greatest error.

H.O.G. Tied

Early in my career at the Small Office, I became friendly with a guy in shipping – a foreman we used to call Snake. His nickname had nothing to do with his personality and everything to do with a stunning diamondback rattlesnake tattoo that covered nearly the entirety of his back. He did a few favors for me and, when the time came, I put in a good word for him, helping him get promoted to supervisor. He always had a walkie-talkie attached to his hip and, when a crackely voice would reach out through the static, he would acknowledge it with an “I am listening”. The “I am listening” became his trademark – even more so than the rattler.

Well it happened one day that I was going to a funeral way out in the East End. It is a thing in the Small Office that when a close relative of an employee dies, a notice goes up on the bulletin board and, almost certainly, a crowd will gather and find its way to the funeral. In the company of our pretty but poutish advertising manager, Whiny Baby, and Sue O’, my assistant, I made my way to an older, less savory part of town.

It was around lunchtime and we had time to kill before the funeral, so we drove around looking for a place to eat. We had no idea where we were or what was available. My best guess was nowhere and nothing, respectively.

We eventually found a hole-in-the-wall eatery and decided not to be choosers. We parked the car nearby and went inside. It was a bit divy, the menu was overly simple, the two grizzlies hunched over a corner table were sketch, and the waitress was rather indelicate to say the least. All considered, I figured the food would be good.

It was like we had landed on the set of Chopper Chicks in Zombietown.

I heard a throaty rumbling outside and took a quick look. There were about a half dozen Harleys and a bunch of Hell’s Angels types congregating in front, no doubt for their daily prayers. I looked to the womenfolk and they looked back, eyes wide. It was like we had landed on the set of Chopper Chicks in Zombietown and everyone here was Billy Bob Thornton.

The waitress or whatever she was dismissively looked down at us. Well, she said impatiently, what’ll it be? I was thinking of asking for a tall glass of milk but thought better of it.

Just then, I heard my name called out. I spun around. It was Snake, all decked out like some outlaw biker. He roared, grabbed both my shoulders and practically hoisted me out of my chair. Snake barked at the waitress, told her to bring us all burgers and brews and then sat down to talk. Whew. So this wasn’t going to end up being the Northville Cemetery Massacre after all.

Well, we had a fine lunch: the burgers were really quite tasty, the beer icy cold, the conversation loud and friendly. We were joined by some of Snake’s buddies and all was very cool… even me in my Brooks Brothers suit. We eventually left for the funeral where things were… uh… more subdued.

The next day, as I walked through the shipping door to the office area, I got knowing nods from the guys. Word of our adventure got out and, suddenly, through no fault of my own, I had cred.

Smug and smiling to myself, I wondered, where I can go now that I’ve finally arrived?