Like pretty much every company, we have randomly held fire drills. It is not like we represent a potential liability for insurance companies. Our industry is not high risk by its very nature and our offices, operations and distribution centers are not in high-risk areas. This is important because insurance companies have become more discriminating about who they will insure and where.
On a sleepy Friday afternoon of a nothing week sliding headlong into a week-end of insignificance, we had one of those fire drills. It was like putting an exclamation mark at the end of a very dull sentence.
For each floor of our head office complex, we had assigned two fire marshals. In the event of a drill or a real fire, their job is to clear their designated areas quickly and without drama. Everyone in their respective zones must be accounted for. They have absolute authority once the alarm sounds. Evacuating our head office should take around three minutes.
Bryan C. is a mid-level manager. On this hypnotically somnolent day, the siren screamed at us all, shaking us violently out of our lethargy. It was a most welcome distraction. I was only too happy to lead the charge out of the building.
Bryan C. obviously was not. He kept working on his computer, undeterred by the ear-splitting cacophony of the alarm. And, unfortunately, unimpressed by the young female fire marshal who tried to wave him out of his office. The marshals can easily be identified by their red hard hats, so it’s not like he could say he didn’t know who she was or what her purpose might be.
The siren screamed at us all, shaking us violently out of our lethargy.
In 15 minutes, the drill was over and each of the Small Office denizens returned to his or her office. Our intrepid fire marshal was furious that Bryan ignored her requests, then entreaties, then demands that he vacate the premises. She subsequently complained to the Health & Safety Coordinator of the Black Widow’s human resources department.
There was quite a discussion held at the highest levels about the incident. Bryan’s boss did his best to defend his employee, arguing that he was facing strict deadlines and would not be dissuaded from completing his task on time. He should be lauded, not lambasted. The Black Widow tapped the tiled floor impatiently, then let out a silent hiss. Bryan flaunted the rules, she said, and disrespected an employee doing her job. She wanted an example set. Our legal mind, Rigor Mortis, addressed the question of whether following safety protocol was a condition of employment. The discussion went hither and thither till it landed square at the figure of our Solomonesque CEO, the Man from Glad.
He spoke softly but held the big stick. Bryan made a choice, he said. When it comes to safety, however, there is no choice. When it comes to respecting others, there is no choice. When it comes to adhering to company policy – especially one on which lives depend, there is no choice. If there is no choice, there is no need for discussion.
Bryan was suspended without pay for two weeks. He apologized to the fire marshal.